Terms and Conditions

GENERAL 
All orders accepted are subject to these terms and conditions of sale, which supersede any previous terms and conditions. All descriptions and illustrations contained in this website are only intended to give a general idea of the products, and specifications may vary slightly (sometimes on cover design).

PRICE AND AVAILABILITY
All items subject to availability.Although every effort is made to ensure that products are available, all offers are subject to availability. Prices are correct at the time of display but may change at the discretion of Discovery House Publishers. All prices include VAT, where applicable.

DELIVERY
In the majority of cases books will be despatched from our office within 1 to 2 working days following the receipt of your order. Physical delivery to the shipping address during the busy Christmas period may be affected by the postal service. 
Delivery will be made by Royal Mail (UK) or courier depending upon the number of items and delivery address.
 

Any claims for non-delivery of an item, or damage to a product must be made within a reasonable period by telephone, writing or by e-mail. We reserve the right to refuse claims not made within a reasonable period. 

RETURNS
If you are unhappy with your order, for any reason, promptly call +44 15395 64149 and let us know the problem

PAYMENT 
Payment on the website must be by the credit card or debit cardis listed on the site. 
Alternatively orders can be placed directly with our office by telephone or mail, with payment made by cheque, cash or by credit card with order. Cheques are subject to clearance before delivery. We reserve the right to clear cheques before delivery, and we reserve the right to refuse any credit card transactions.

RESERVATION OF TITLE
The risk of the goods passes to the buyer upon delivery from the carrier, but the TITLE in the goods remain vested in us and shall only pass from us to the buyer upon full payment made by the buyer, of all sums due on whatsoever account or grounds to us.