Shipping Policy

DESPATCH: In the majority of cases books will be despatched from our office within 1 to 2 working days following the receipt of your order, although during the busy Christmas period delivery may be affected by the postal service. It is always best to order early if possible. Materials are despatched using First Class post within the UK. To overseas destinations we despatch via courier into the local country's mail system.



REFUNDS & RETURNS: If you are unhappy with your order, for any reason, simply call +44 15395 64149 and let us know. 



POSTAGE AND PACKING CHARGES
Postage and Packing charges will be calculated automatically during the checkout process except for overseas orders over £80 where we would need you to contact the office.
They are based upon the country to which the products are to be shipped, and there are 2 different groupings to mirror the different levels of mailing charges :


    1. UK charges are based on order value shown in the table below. Order value is calculated before the Post and Packing costs are added. So, for example, if an order for 5 items is valued at £31 then there will be no P&P charge added. If an order for 5 items cost £24 then £3 P&P will be added.

      Order Value in £ Postage & Packaging in £
      £1 to £5 £2
      £5.01 to £20 £3
      £20.01 to £30 £5
      Over £30 FREE
    2. European charges are based on order value shown in the table below.
      Order value is calculated before the Post and Packing costs are added. So, for example, if an order for 5 items is valued at £100 then there will be no P&P charge added. If an order for 5 items cost £34 then £10 P&P will be added.

 

Order Value in £ Postage & Packaging in £
£1 to £5 £3
£5.01 to £20 £5
£20.01 to £30 £7
£30.01 to £80 £11
Over £80 £15